Frequently Asked Questions
What kind of paper are the prints printed on?
All prints are made on high quality Matte Hahnemuehle Fine Art Paper. We choose to print on a matte quality paper to avoid any glare or reflections in the paper. If you have specific paper requests please contact us to discuss at firstname.lastname@example.org
How long does it take to get my print delivered?
We typically need 2-3 weeks to deliver, regardless of your location in the world, however, during extraordinary circumstances like the global COVID-19 pandemic, delivery may be slightly delayed.
How are the prints shipped?
All prints are shipped in tubes to ensure that the print is not damaged in any way. In the unlikely event the print would be delivered damaged, please document the damages and reach out by email to email@example.com
Will my print be signed?
Every print sold will receive a label with the title, a short description of the print, the limited number of the series and a signature by Charlie Bennet.
Can I return or cancel an order?
All prints are made upon order which means all sales are final. No returns or cancellations are accepted.
I am looking for a specific photo for my home/office/space, do you have more prints than available on the website?
I may very well do, please send me an email to firstname.lastname@example.org and we can discuss your specific request.
Can I buy a photo and print it myself?
The prints are sold printed on Hahnemuehle Fine Art Paper. No digital deliveries of the photos.